Our strategy
Our strategy supports our ambition to be the preferred international financial partner for our clients.
In October 2024, we announced plans to simplify our organisational structure to accelerate delivery against our strategic priorities. Since 1 January 2025, the HSBC Group has operated through four new businesses: Hong Kong, UK, Corporate and Institutional Banking (CIB), and International Wealth and Premier Banking (IWPB). This structure replaced our global business structure of Wealth and Personal Banking, Commercial Banking and Global Banking and Markets.
Our strategic priorities remain clear. We aim to build on our leadership in Hong Kong and the UK, and partner with our clients as they expand internationally. International connectivity distinguishes HSBC – indeed, international trade has always been at the heart of our business. We were founded in Hong Kong in 1865 and by 1875 had expanded into seven countries across Asia, Europe and North America. Today, we serve 58 countries and territories around the world.
We are committed to building on our strong platform for growth. We are a highly connected, global business and the plans we set out in October 2024 aim to deliver best-in-class products and service excellence to our customers, increase our leadership and market share in areas where we have competitive advantage, and create a simple, more agile, focused organisation with clearer lines of accountability and faster decision making.
Our organisational structure
Hong Kong
UK
Corporate and Institutional Banking
International Wealth and Premier Banking
HONG KONG & UK
Our Hong Kong and UK businesses serve our two home markets, focusing particularly on personal customers and small and medium enterprises.
In Hong Kong specifically, where HSBC was founded, Hang Seng Bank, a customer-centric community bank, is a strategically important investment of the HSBC Group, which enhances the strength of our franchise and market-leading position.
We also have a fast-growing insurance manufacturing business in Hong Kong, leveraging the inflows that are propelling Hong Kong to become the leading international wealth hub.
In the UK, we have a leading retail, commercial and innovation-focused bank, which continues to build market share.
Customers in Hong Kong and the UK with global banking needs are able to access the power of our international networks through our CIB and IWPB businesses, which are anchored in these two leading international financial centres.
CIB
CIB is an international wholesale bank with significant competitive advantages. It has a powerful deposit franchise with strong financing capabilities, supported by the strength of our balance sheet and our international network.
It has the products and skills required to serve the global banking needs of international corporate clients, particularly in transaction banking, where we continue to invest.
These strengths enable us to better capture global and intra-regional flows as supply chains reconfigure, new trade routes emerge, economies grow, and customers’ expectations of financial services evolve.
The future economy will require financing and investment in sectors such as advanced technologies, specifically digitalisation, computing and generative AI, as well as clean energy and healthcare. CIB is well positioned to facilitate this by helping entrepreneurs to secure the capital they need to build the businesses of the future and by supporting our customers as they look to decarbonise.
IWPB
IWPB is ideally placed to serve the increasing number of affluent and high-net-worth customers – especially those with international banking needs who seek new investment opportunities to help them to protect and grow their wealth.
Our recognised brand, financial strength and complementary footprints across Asia and the Middle East serve to reinforce HSBC‘s position in the world’s fastest-growing wealth markets. We also have an asset management business with distinct specialism in both regions, offering customers access to investment opportunities across asset classes.
Our strategy in action
We’re expanding in India
We’ve received approval from the Reserve Bank of India to open 20 new branches in the country.
In addition, we’ve opened a new, expanded office in India’s global financial and IT services hub, Gujarat International Finance Tec (GIFT) City.
HSBC opens Qianhai office tower
HyQ – our new office tower in Qianhai, Shenzhen – will serve as a hub for driving business growth across the Greater Bay Area (GBA).
We've also opened our first flagship wealth centre in Shenzhen, which enhances our wealth management capabilities in the GBA.