Meeting our responsibilities
We are committed to building a business for the long term, developing relationships that last. We maintain high standards of governance and meet our responsibilities to society. And we monitor and regularly publish updates on our ESG performance.
Our business has an impact on people all over the world – including customers, employees, suppliers, regulators, investors, and the wider communities we serve. Being sustainable means building strong relationships with these stakeholders and taking into account the issues that matter to them.
We use our international expertise to connect our customers to opportunities around the world.
We are powering new solutions to the climate crisis and supporting the transition to a low-carbon future.
We are building an inclusive organisation that prioritises well-being, invests in learning and careers and prepares our colleagues for the future of work.
And we uphold high standards of corporate governance and ensure we meet our responsibilities to society.
We publish a wide range of information on our performance in relation to environmental, social and governance (ESG) issues. Below you can access our ESG reporting resources and find out more about how we support our different stakeholder groups and do business in a responsible way.
ESG documents
Download the latest documents related to environmental, social and governance (ESG) issues.
- Annual Report and Accounts 2023: see pages 41-98 for ESG disclosures (PDF 7MB)
- ESG Datapack 2023 (Excel) (XLSX 2MB)
- ESG Datapack 2023 (PDF) (PDF 696KB)
- Financed Emissions Methodology Update (published February 2024) (PDF 952KB)
ESG contacts
If you have an enquiry about environmental, social and governance issues, please email sustainability@hsbc.com
Our climate strategy
We’re focused on helping to deliver a net zero global economy by transforming ourselves and working with our customers to make their own transition.
Our people and communities
We are committed to helping our people to develop their skills in an inclusive environment – and to supporting the communities where we operate.
Leadership and governance
Meet our board of directors and senior management and find out more about our approach to corporate governance.
Tax transparency
We apply the spirit as well as the letter of the law in all territories where we operate, and have adopted the UK Code of Practice for the Taxation of Banks.
Health and safety
At HSBC, we are committed to providing a safe physical environment for our customers and employees as well as those who work with us.
Working with suppliers
We are committed to the fair treatment of the businesses who supply goods and services to HSBC – and expect them to operate responsibly, in line with our values.
Modern Slavery Act
The UK’s Modern Slavery Act came into force in 2015. On this page, HSBC explains how it applies policies and procedures under the provision of this Act.
Our conduct
Operating with high standards of conduct is central to our long-term success. We have processes, policies and a culture designed to ensure fair outcomes for customers and protect the integrity of financial markets.
Operational risk
Find out how we monitor and manage operational risk, and read more on our approach to data privacy and cybersecurity.