Why we exist
We’re here to use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.
Our purpose – Opening up a world of opportunity – explains why we exist.
Our values
We value difference
Seeking out different perspectives
We succeed together
Collaborating across boundaries
We take responsibility
Holding ourselves accountable and taking the long view
We get it done
Moving at pace and making things happen
Our strategy
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Focus on our strengths
We’re focusing our energy and investments where we can make the greatest difference for our customers.
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Digitise at scale
We’re putting the full power of our bank in every customer’s pocket, with easier and more secure digital banking.
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Energise for growth
We’re inspiring a dynamic and inclusive culture, and empowering our people by helping them develop future skills.
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Transition to net zero
We’re focused on helping to deliver a net zero global economy by transforming ourselves and working with our customers to make their own transition.
More in this section
Our history
HSBC was established in 1865 to finance trade between Europe and Asia. The experiences of the past 150 years have helped form the bank’s character across the world.
Our conduct
Operating with high standards of conduct is central to our long-term success. We have processes, policies and a culture designed to ensure fair outcomes for customers and protect the integrity of financial markets.