Investor contacts

Individual shareholders with questions about their shareholding can find contact details for our registrars below. You can also read answers to common questions on share ownership on our Investor FAQs page and visit our Manage your shareholding page to find out how to manage your share account online.

London Principal Company Register

Computershare Investor Services PLC, The Pavilions, Bridgwater Road, Bristol BS99 6ZZ, United Kingdom

Telephone: +44 (0) 370 702 0137

Contact via website:

www.investorcentre.co.uk/contactus

E-mail: web.queries@computershare.co.uk

Hong Kong Overseas Branch Register

Computershare Hong Kong Investor Services Limited, Rooms 1712-1716, 17th Floor, Hopewell Centre, 183 Queen's Road East, Hong Kong SAR

Telephone: +852 2862 8555

E-mail: hsbc.ecom@computershare.com.hk

Bermuda Overseas Branch Register

Investor Relations Team, HSBC Bank Bermuda Limited, 37 Front Street, Hamilton HM 11, Bermuda

Telephone: +1 441 299 6737

E-mail: hbbm.shareholder.services@hsbc.bm

ADR holders

Any enquiries relating to ADSs should be sent to the depositary at:

E-mail: shrrelations@cpushareownerservices.com

Shareholder correspondence:

BNY Mellon Shareowner Services
P.O. Box 43006
Providence RI 02940-3078

Overnight Correspondence:

BNY Mellon Shareowner Services
150 Royall St., Suite 101
Canton, MA 02021

Tel. +1 888-269-2377 (toll-free number in the U.S.)
Tel. +1 201 680 6825 (international)