Health and safety
We are committed to providing a safe and healthy working environment for everyone. We have adopted global policies, mandatory procedures, and incident and information reporting systems across the organisation that reflect our core values and are aligned to international standards.
Our global health and safety performance is subject to ongoing monitoring and assurance to ensure we are compliant with relevant laws and regulations.
Our chief operating officers have overall responsibility for engendering a positive health and safety culture and ensuring that global policies, procedures and systems are put into practice locally. They also have responsibility for ensuring all local legal requirements are met.
HSBC is committed to the effective delivery and continual improvement of our health and safety management system and will ensure that:
- HSBC develops a culture where all our people and stakeholders take responsibility for the health and safety of themselves and others
- Appropriate resources will be provided to meet our health and safety commitments
- HSBC’s leaders, managers, employees and third parties are responsible for ensuring they proactively identify, manage and eliminate hazards and reduce risks in the workplace
- All health and safety risks will be assessed, managed, recorded, monitored and reported according to the HSBC Operational Risk Management Framework and 10 key controls for Workplace Safety
- Appropriate information, instruction, training and supervision will be provided to employees and contractors
- HSBC is committed to consultation and participation on health and safety matters with employees, third parties (and their representatives)
- Employees can raise safety issues and concerns through their line managers or HSBC Confidential
- Non-HSBC employees can raise safety issues and concerns either with their line manager, the HSBC office or branch manager, or any HSBC employee
- Health and safety performance goals will be set and met annually to promote continuous improvement
- HSBC will provide an effective OHS management system that drives continual review and improvement, in accordance with ISO 45001
Putting our commitment into practice
In 2025, we advanced our Health & Safety agenda through several key initiatives:
- Achieved the WELL Health and Safety Rating at 100 global offices, demonstrating our commitment to safe workplaces for employees, customers, and stakeholders
- Delivered mandatory health and safety training globally, increasing awareness of roles and responsibilities among employees and contractors
- Conducted annual safety inspections across all buildings worldwide, identifying opportunities for improvement and enhancing safety standards
- Expanded our Workplace Adjustments programme to eight markets, to provide additional tailored support to employees with disabilities, long-term health conditions, or neurodiversity. Further expansion is planned
- Held our 2025 Global Health and Safety Campaign, combining education and interactive experiences on slips and trips, moving objects, ergonomics, and emergency arrangements
- Provided targeted guidance and training for construction partners, with over 6,300 workers receiving safety passport training across nine countries.
- Implemented robust controls to protect colleagues and operations from natural disasters; in 2025, 33 named storms affected 2,222 buildings, with no injuries or impact reported.
These actions reinforce our commitment to safeguarding our people and operations, while continuously improving our health and safety standards.